Refund policy
At APCLPSE, we stand by the quality of our gear and want you to feel confident in your purchase. However, we understand that sometimes things don’t go as planned.
⏳ Returns
We accept returns on eligible items within 14 days of delivery. To be eligible, items must be unused, in original packaging, and accompanied by proof of purchase.
🚚 Return Shipping
Customers are responsible for return shipping costs unless the item is damaged or incorrect. Due to our distributed logistics network, returns may require shipment to multiple facilities depending on product origin.
💳 Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 7–14 business days.
⚠️ Exceptions
Certain items may be marked Final Sale and are not eligible for return. Refunds do not include original shipping fees unless otherwise specified.
If you have any questions or need assistance with your return, reach out to our Customer Care team—we’re here to help. 📩 customer.care@apclpse.com